Authorised and Regulated:NFA
  • (347)706-1579
  • CN

Treatment of disputes

WA GROUP is committed to provide quality customer service, whether any events associated with our service, please give us the opportunity to investigate the situation and answer for you.

If you want to complaints:
  • 1. Submit all you have to first of complaint and answer the questions you need all related issues.
  • 2. Inform WA GROUP customer service team, or your account manager complaint details. Please call to the global customer service hotline at +44(0) 203388 8888; Or send email to the email address. We will verify situation processing to solve as soon as possible.
  • 3. If it still cannot make you satisfied, please ask staff handling the case will be submitted the complaint to the head, at the same time, the staff also need to provide the grass-roots staff's contact information to you.
  • 4. If still think dispute, can complain will be back to office, will conduct an independent investigation and contact you directly. Please as soon as possible to your complaints in writing detailed records.

▍ email:

▍ address:

▍ phone: +44(0) 203388 8888


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